{"id":9675,"date":"2022-03-10T20:30:49","date_gmt":"2022-03-10T20:30:49","guid":{"rendered":"https:\/\/www.hexorcism.com\/19BP\/sm2337307\/"},"modified":"2022-03-10T20:30:49","modified_gmt":"2022-03-10T20:30:49","slug":"sm2337307","status":"publish","type":"page","link":"https:\/\/www.hexorcism.com\/19BP\/sm2337307\/","title":{"rendered":"NO Bluetooth\u00ae\/Wi-Fi\u2122CONNECTED DEVICE AUDIO AND VIDEO OUTPUT"},"content":{"rendered":"
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NO Bluetooth\u00ae\/Wi-Fi\u2122CONNECTED DEVICE AUDIO AND VIDEO OUTPUT<\/h3>\n<\/div>\n

SM2337307<\/p>\n

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id160300001100<\/p>\n



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Outline<\/p>\n

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Possible cause<\/div>\n<\/td>\n
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\u2022 Mobile device such as Smartphone, or Bluetooth \u00ae<\/sup> enabled device malfunction<\/div>\n
\u2022 Bluetooth \u00ae<\/sup> pairing is not completed<\/div>\n
\u2022 Connectivity master unit (CMU) malfunction<\/div>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n



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Diagnostic Procedure<\/p>\n

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Step<\/p>\n<\/th>\n

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Inspection<\/p>\n<\/th>\n

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Results<\/p>\n<\/th>\n

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Action<\/p>\n<\/th>\n<\/tr>\n<\/thead>\n

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1<\/div>\n<\/td>\n
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VERIFY ALL SYSTEM DTCs<\/div>\n
\u2022 Perform the DTC inspection. (Refer to the [DTC INSPECTION] in the workshop manual)<\/div>\n
\u2022 Are any DTCs displayed?<\/div>\n<\/td>\n
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Yes<\/div>\n<\/td>\n
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Repair the malfunctioning location according to the applicable DTC troubleshooting.<\/div>\n<\/td>\n<\/tr>\n
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No<\/div>\n<\/td>\n
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Go to the next step.<\/div>\n<\/td>\n<\/tr>\n
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2<\/div>\n<\/td>\n
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VERIFY MALFUNCTION SYMPTOM<\/div>\n
\u2022 After obtaining the customer’s consent, use another mobile device such as a Smartphone or Bluetooth \u00ae<\/sup> enabled device and select Bluetooth \u00ae<\/sup> audio or Internet radio.<\/div>\n
\u2022 Is Bluetooth \u00ae<\/sup> audio or Internet radio audio output?<\/div>\n<\/td>\n
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Yes<\/div>\n<\/td>\n
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Explain to the customer that there is a malfunction in the mobile device such as a Smartphone or a Bluetooth \u00ae<\/sup> enabled device.<\/div>\n<\/td>\n<\/tr>\n
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No<\/div>\n<\/td>\n
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Go to the next step.<\/div>\n<\/td>\n<\/tr>\n
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3<\/div>\n<\/td>\n
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VERIFY Bluetooth \u00ae<\/sup> PAIRING PERFORMANCE CONDITION<\/div>\n
\u2022 Verify if the Bluetooth \u00ae<\/sup> pairing is completed.<\/div>\n
\u2022 Is the pairing completed?<\/div>\n<\/td>\n
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Yes<\/div>\n<\/td>\n
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Go to the next step.<\/div>\n<\/td>\n<\/tr>\n
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No<\/div>\n<\/td>\n
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System is normal (explain to the customer that the pairing is not completed).<\/div>\n<\/td>\n<\/tr>\n
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Repair completion verification<\/div>\n<\/td>\n
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VERIFY THAT VEHICLE IS REPAIRED<\/div>\n
\u2022 Install\/connect the part removed\/disconnected during the troubleshooting procedure.<\/div>\n
\u2022 Has the malfunction symptom been eliminated?<\/div>\n<\/td>\n
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Yes<\/div>\n<\/td>\n
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Complete the symptom troubleshooting. (Explain contents of repair to customer)<\/div>\n<\/td>\n<\/tr>\n
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No<\/div>\n<\/td>\n
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Refer to the controller area network (CAN) malfunction diagnosis flow to inspect for a CAN communication error.<\/div>\n
(Refer to the [CONTROLLER AREA NETWORK (CAN) MALFUNCTION DIAGNOSIS FLOW] in the workshop manual)<\/div>\n
If the CAN communication is normal, perform the diagnosis from Step 1.<\/div>\n
\u2022 If the malfunction is not resolved, replace the connectivity master unit (CMU). (Refer to the [CONNECTIVITY MASTER UNIT (CMU) REMOVAL\/INSTALLATION] in the workshop manual)<\/div>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n
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NO Bluetooth\u00ae\/Wi-Fi\u2122CONNECTED DEVICE AUDIO AND VIDEO OUTPUT SM2337307 id160300001100 Outline Possible cause \u2022 Mobile device such as Smartphone, or Bluetooth \u00ae enabled device malfunction \u2022 Bluetooth \u00ae pairing is not completed \u2022 Connectivity master unit (CMU) malfunction Diagnostic Procedure Step Inspection Results Action 1 VERIFY ALL SYSTEM DTCs \u2022 Perform the DTC inspection. (Refer to the [DTC INSPECTION] in the workshop manual) \u2022 Are any DTCs displayed? Yes Repair the malfunctioning location according to the […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-9675","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.hexorcism.com\/19BP\/wp-json\/wp\/v2\/pages\/9675","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hexorcism.com\/19BP\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.hexorcism.com\/19BP\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.hexorcism.com\/19BP\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hexorcism.com\/19BP\/wp-json\/wp\/v2\/comments?post=9675"}],"version-history":[{"count":0,"href":"https:\/\/www.hexorcism.com\/19BP\/wp-json\/wp\/v2\/pages\/9675\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.hexorcism.com\/19BP\/wp-json\/wp\/v2\/media?parent=9675"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}