{"id":9672,"date":"2022-03-10T20:30:49","date_gmt":"2022-03-10T20:30:49","guid":{"rendered":"https:\/\/www.hexorcism.com\/19BP\/sm2337304\/"},"modified":"2022-03-10T20:30:49","modified_gmt":"2022-03-10T20:30:49","slug":"sm2337304","status":"publish","type":"page","link":"https:\/\/www.hexorcism.com\/19BP\/sm2337304\/","title":{"rendered":"NO USB AUDIO SOUND OUTPUT"},"content":{"rendered":"
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NO USB AUDIO SOUND OUTPUT<\/h3>\n<\/div>\n

SM2337304<\/p>\n

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id160300000600<\/p>\n



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Outline<\/p>\n

\n\n\n\n
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Possible cause<\/div>\n<\/td>\n
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\u2022 USB device malfunction<\/div>\n
\u2022 USB port\/SD card slot hub malfunction<\/div>\n
\u2022 Connectivity master unit (CMU) malfunction<\/div>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n



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Diagnostic Procedure<\/p>\n

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Step<\/p>\n<\/th>\n

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Inspection<\/p>\n<\/th>\n

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Results<\/p>\n<\/th>\n

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Action<\/p>\n<\/th>\n<\/tr>\n<\/thead>\n

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1<\/div>\n<\/td>\n
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VERIFY ALL SYSTEM DTCs<\/div>\n
\u2022 Perform the DTC inspection. (Refer to the [DTC INSPECTION] in the workshop manual)<\/div>\n
\u2022 Are any DTCs displayed?<\/div>\n<\/td>\n
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Yes<\/div>\n<\/td>\n
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Repair the malfunctioning location according to the applicable DTC troubleshooting.<\/div>\n<\/td>\n<\/tr>\n
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No<\/div>\n<\/td>\n
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Go to the next step.<\/div>\n<\/td>\n<\/tr>\n
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2<\/div>\n<\/td>\n
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INSPECT USB DEVICE FOR MALFUNCTION<\/div>\n
\u2022 After obtaining the customer’s consent, replace with a USB device that was not used when the malfunction occurred.<\/div>\n
\u2022 Select the USB audio mode by operating the commander switch or the center display.<\/div>\n
\u2022 Is sound from the USB audio output?<\/div>\n<\/td>\n
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Yes<\/div>\n<\/td>\n
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System is normal. (Explain to the customer that the USB device or internal data has a malfunction)<\/div>\n<\/td>\n<\/tr>\n
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No<\/div>\n<\/td>\n
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Go to the next step.<\/div>\n<\/td>\n<\/tr>\n
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3<\/div>\n<\/td>\n
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INSPECT USB PORT\/SD CARD SLOT HUB FOR MALFUNCTION<\/div>\n
\u2022 Inspect the applicable part. (Refer to the [USB PORT\/SD CARD SLOT HUB INSPECTION] in the workshop manual)<\/div>\n
\u2022 Is the part normal?<\/div>\n<\/td>\n
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Yes<\/div>\n<\/td>\n
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Go to the next step.<\/div>\n<\/td>\n<\/tr>\n
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No<\/div>\n<\/td>\n
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Repair or replace the malfunctioning location and perform the repair completion verification.<\/div>\n
(Refer to the [USB PORT\/SD CARD SLOT HUB REMOVAL\/INSTALLATION] in the workshop manual)<\/div>\n<\/td>\n<\/tr>\n
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Repair completion verification<\/div>\n<\/td>\n
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VERIFY THAT VEHICLE IS REPAIRED<\/div>\n
\u2022 Install\/connect the part removed\/disconnected during the troubleshooting procedure.<\/div>\n
\u2022 Has the malfunction symptom been eliminated?<\/div>\n<\/td>\n
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Yes<\/div>\n<\/td>\n
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Complete the symptom troubleshooting. (Explain contents of repair to customer)<\/div>\n<\/td>\n<\/tr>\n
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No<\/div>\n<\/td>\n
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Refer to the controller area network (CAN) malfunction diagnosis flow to inspect for a CAN communication error.<\/div>\n
(Refer to the [CONTROLLER AREA NETWORK (CAN) MALFUNCTION DIAGNOSIS FLOW] in the workshop manual)<\/div>\n
If the CAN communication is normal, perform the diagnosis from Step 1.<\/div>\n
\u2022 If the malfunction is not resolved, replace the connectivity master unit (CMU). (Refer to the [CONNECTIVITY MASTER UNIT (CMU) REMOVAL\/INSTALLATION] in the workshop manual)<\/div>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n
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NO USB AUDIO SOUND OUTPUT SM2337304 id160300000600 Outline Possible cause \u2022 USB device malfunction \u2022 USB port\/SD card slot hub malfunction \u2022 Connectivity master unit (CMU) malfunction Diagnostic Procedure Step Inspection Results Action 1 VERIFY ALL SYSTEM DTCs \u2022 Perform the DTC inspection. (Refer to the [DTC INSPECTION] in the workshop manual) \u2022 Are any DTCs displayed? Yes Repair the malfunctioning location according to the applicable DTC troubleshooting. No Go to the next step. 2 […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-9672","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.hexorcism.com\/19BP\/wp-json\/wp\/v2\/pages\/9672","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hexorcism.com\/19BP\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.hexorcism.com\/19BP\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.hexorcism.com\/19BP\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hexorcism.com\/19BP\/wp-json\/wp\/v2\/comments?post=9672"}],"version-history":[{"count":0,"href":"https:\/\/www.hexorcism.com\/19BP\/wp-json\/wp\/v2\/pages\/9672\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.hexorcism.com\/19BP\/wp-json\/wp\/v2\/media?parent=9672"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}