{"id":10533,"date":"2022-03-10T20:30:57","date_gmt":"2022-03-10T20:30:57","guid":{"rendered":"https:\/\/www.hexorcism.com\/19BP\/sm2763802\/"},"modified":"2022-03-10T20:30:57","modified_gmt":"2022-03-10T20:30:57","slug":"sm2763802","status":"publish","type":"page","link":"https:\/\/www.hexorcism.com\/19BP\/sm2763802\/","title":{"rendered":"VEHICLE HAS POOR WAVE SIGNAL RECEPTION SENSITIVITY [TELEMATICS COMMUNICATION SYSTEM]"},"content":{"rendered":"
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VEHICLE HAS POOR WAVE SIGNAL RECEPTION SENSITIVITY [TELEMATICS COMMUNICATION SYSTEM]<\/h3>\n<\/div>\n

SM2763802<\/p>\n

<\/p>\n
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\n
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id0903q3071600<\/p>\n

\n
\n
Note<\/div>\n<\/dd>\n
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\u2022 Before starting the symptom troubleshooting, verify the [Troubleshooting Procedure for Telematics Communication System]. (See FOREWORD [TELEMATICS COMMUNICATION SYSTEM]<\/a>.)<\/div>\n<\/dd>\n<\/dl>\n



\n<\/a><\/p>\n

Outline<\/p>\n

\n\n\n\n\n\n\n\n
\n
Description<\/div>\n<\/td>\n
\n
\u2022 The out of range or a low radio wave strength level is displayed even though the vehicle is in a good radio signal reception area.<\/div>\n<\/td>\n<\/tr>\n
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Possible cause<\/div>\n<\/td>\n
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\u2022 Connector or terminal malfunction of the following parts:<\/div>\n
\n
\n
\u2015 Telematics communication unit<\/div>\n
\u2015 TEL antenna No.1<\/div>\n
\u2015 TEL antenna No.2<\/div>\n<\/dd>\n<\/dl>\n
\u2022 Short to power supply, short to ground, or open circuit in TEL antenna No.1 signal circuit<\/div>\n
\u2022 Short to power supply, short to ground, or open circuit in TEL antenna No.2 signal circuit<\/div>\n
\u2022 TEL antenna No.1 malfunction<\/div>\n
\u2022 TEL antenna No.2 malfunction<\/div>\n
\u2022 Telematics communication unit malfunction<\/div>\n<\/td>\n<\/tr>\n
<\/td>\n<\/tr>\n
<\/td>\n<\/td>\n<\/tr>\n
<\/td>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n



\n<\/a><\/p>\n

Diagnostic Procedure<\/p>\n

\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n
\n

Step<\/p>\n<\/th>\n

\n

Inspection<\/p>\n<\/th>\n

\n

Results<\/p>\n<\/th>\n

\n

Action<\/p>\n<\/th>\n<\/tr>\n<\/thead>\n

\n
1<\/div>\n<\/td>\n
\n
VERIFY ALL SYSTEM DTCs<\/div>\n
\u2022 Perform the DTC inspection. (See DTC INSPECTION<\/a>.)<\/div>\n
\u2022 Are any DTCs displayed?<\/div>\n<\/td>\n
\n
Yes<\/div>\n<\/td>\n
\n
Repair the malfunctioning location according to the applicable DTC troubleshooting.<\/div>\n<\/td>\n<\/tr>\n
\n
No<\/div>\n<\/td>\n
\n
Go to the next step.<\/div>\n<\/td>\n<\/tr>\n
\n
2<\/div>\n<\/td>\n
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INSPECT TELEMATICS COMMUNICATION UNIT, TEL ANTENNA NO.1, AND TEL ANTENNA NO.2 CONNECTORS FOR MALFUNCTION<\/div>\n
\u2022 Inspect the applicable connector and terminal. (See CONNECTOR INSPECTION<\/a>.)<\/div>\n
\u2022 Are the connector and terminal normal?<\/div>\n<\/td>\n
\n
Yes<\/div>\n<\/td>\n
\n
Go to the next step.<\/div>\n<\/td>\n<\/tr>\n
\n
No<\/div>\n<\/td>\n
\n
Repair or replace the malfunctioning location and perform the repair completion verification.<\/div>\n<\/td>\n<\/tr>\n
\n
3<\/div>\n<\/td>\n
\n
INSPECT TEL ANTENNA NO.1 SIGNAL CIRCUIT FOR SHORT TO POWER SUPPLY, SHORT TO GROUND, AND OPEN CIRCUIT<\/div>\n
\u2022 Inspect the signal circuit for a short to power supply, short to ground, and an open circuit. (See CIRCUIT INSPECTION<\/a>.)<\/div>\n
\u2022 Are the connector and terminal normal?<\/div>\n<\/td>\n
\n
Yes<\/div>\n<\/td>\n
\n
Go to the next step.<\/div>\n<\/td>\n<\/tr>\n
\n
No<\/div>\n<\/td>\n
\n
Repair or replace the malfunctioning location and perform the repair completion verification.<\/div>\n<\/td>\n<\/tr>\n
\n
4<\/div>\n<\/td>\n
\n
INSPECT TEL ANTENNA NO.2 SIGNAL CIRCUIT FOR SHORT TO POWER SUPPLY, SHORT TO GROUND, AND OPEN CIRCUIT<\/div>\n
\u2022 Inspect the signal circuit for a short to power supply, short to ground, and an open circuit. (See CIRCUIT INSPECTION<\/a>.)<\/div>\n
\u2022 Are the connector and terminal normal?<\/div>\n<\/td>\n
\n
Yes<\/div>\n<\/td>\n
\n
Go to the next step.<\/div>\n<\/td>\n<\/tr>\n
\n
No<\/div>\n<\/td>\n
\n
Repair or replace the malfunctioning location and perform the repair completion verification.<\/div>\n<\/td>\n<\/tr>\n
\n
Repair completion verification1<\/div>\n<\/td>\n
\n
VERIFY THAT VEHICLE IS REPAIRED<\/div>\n
\u2022 Install\/connect the part removed\/disconnected during the troubleshooting procedure.<\/div>\n
\u2022 Has the malfunction symptom been eliminated?<\/div>\n<\/td>\n
\n
Yes<\/div>\n<\/td>\n
\n
Complete the symptom troubleshooting. (Explain contents of repair to customer)<\/div>\n<\/td>\n<\/tr>\n
\n
No<\/div>\n<\/td>\n
\n
Disconnect the TEL antenna No.1 connector and verify the [radio reception status display for the telematics communication unit].<\/div>\n
If the [radio reception status display for the telematics communication unit] indicates out of range:<\/div>\n
\u2022 Replace the TEL antenna No.2, then go to the next step. (See TEL ANTENNA REMOVAL\/INSTALLATION [(US)]<\/a>.)<\/div>\n
If the [radio reception status display for the telematics communication unit] does not indicate out of range:<\/div>\n
\u2022 Go to the next step.<\/div>\n<\/td>\n<\/tr>\n
\n
Repair completion verification2<\/div>\n<\/td>\n
\n
VERIFY THAT VEHICLE IS REPAIRED<\/div>\n
\u2022 Install\/connect the part removed\/disconnected during the troubleshooting procedure.<\/div>\n
\u2022 Has the malfunction symptom been eliminated?<\/div>\n<\/td>\n
\n
Yes<\/div>\n<\/td>\n
\n
Complete the symptom troubleshooting. (Explain contents of repair to customer)<\/div>\n<\/td>\n<\/tr>\n
\n
No<\/div>\n<\/td>\n
\n
Replace the TEL antenna No.1, then go to the next step.<\/div>\n
(See TEL ANTENNA REMOVAL\/INSTALLATION [(US)]<\/a>.)<\/div>\n<\/td>\n<\/tr>\n
\n
Repair completion verification3<\/div>\n<\/td>\n
\n
VERIFY THAT VEHICLE IS REPAIRED<\/div>\n
\u2022 Install\/connect the part removed\/disconnected during the troubleshooting procedure.<\/div>\n
\u2022 Has the malfunction symptom been eliminated?<\/div>\n<\/td>\n
\n
Yes<\/div>\n<\/td>\n
\n
Complete the symptom troubleshooting. (Explain contents of repair to customer)<\/div>\n<\/td>\n<\/tr>\n
\n
No<\/div>\n<\/td>\n
\n
Refer to the controller area network (CAN) malfunction diagnosis flow to inspect for a CAN communication error.<\/div>\n
(See CONTROLLER AREA NETWORK (CAN) MALFUNCTION DIAGNOSIS FLOW [(US)]<\/a> .)<\/div>\n
If the CAN communication is normal, perform the diagnosis from Step 1.<\/div>\n
\u2022 If the malfunction is not resolved, replace the telematics communication unit. (See TELEMATICS COMMUNICATION UNIT REMOVAL\/INSTALLATION<\/a> .)<\/div>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n
<\/div>\n
<\/div>\n
<\/div>\n

<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

VEHICLE HAS POOR WAVE SIGNAL RECEPTION SENSITIVITY [TELEMATICS COMMUNICATION SYSTEM] SM2763802 id0903q3071600 Note \u2022 Before starting the symptom troubleshooting, verify the [Troubleshooting Procedure for Telematics Communication System]. (See FOREWORD [TELEMATICS COMMUNICATION SYSTEM].) Outline Description \u2022 The out of range or a low radio wave strength level is displayed even though the vehicle is in a good radio signal reception area. Possible cause \u2022 Connector or terminal malfunction of the following parts: \u2015 Telematics communication unit […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-10533","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.hexorcism.com\/19BP\/wp-json\/wp\/v2\/pages\/10533","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hexorcism.com\/19BP\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.hexorcism.com\/19BP\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.hexorcism.com\/19BP\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hexorcism.com\/19BP\/wp-json\/wp\/v2\/comments?post=10533"}],"version-history":[{"count":0,"href":"https:\/\/www.hexorcism.com\/19BP\/wp-json\/wp\/v2\/pages\/10533\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.hexorcism.com\/19BP\/wp-json\/wp\/v2\/media?parent=10533"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}