{"id":10417,"date":"2022-03-10T20:30:56","date_gmt":"2022-03-10T20:30:56","guid":{"rendered":"https:\/\/www.hexorcism.com\/19BP\/sm2566394\/"},"modified":"2022-03-10T20:30:56","modified_gmt":"2022-03-10T20:30:56","slug":"sm2566394","status":"publish","type":"page","link":"https:\/\/www.hexorcism.com\/19BP\/sm2566394\/","title":{"rendered":"DOOR LOCK DOES NOT OPERATE [SECURITY AND LOCKS (US)]"},"content":{"rendered":"
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DOOR LOCK DOES NOT OPERATE [SECURITY AND LOCKS (US)]<\/h3>\n<\/div>\n

SM2566394<\/p>\n

<\/p>\n
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id0903k70229ka<\/p>\n



\n<\/a><\/p>\n

Outline<\/p>\n

\n\n\n\n\n\n\n\n\n
\n
Description<\/span><\/div>\n<\/td>\n
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\u2022 All doors cannot be locked\/unlocked using the door lock switch.<\/div>\n
\u2022 All doors cannot be locked\/unlocked using the auto door lock.<\/div>\n<\/td>\n<\/tr>\n
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Possible cause<\/div>\n<\/td>\n
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\u2022 Connector or terminal malfunction of the following parts:<\/div>\n
\n
\n
\u2015 Door lock switch<\/div>\n
\u2015 Front door latch and lock actuator<\/div>\n
\u2015 Rear door latch and lock actuator<\/div>\n
\u2015 BCM<\/div>\n
\u2015 Electrical Supply Unit<\/div>\n
\u2015 Door-electrical supply unit<\/div>\n<\/dd>\n<\/dl>\n
\u2022 Short to ground or open circuit in door lock switch power supply circuit<\/div>\n
\u2022 Open circuit in door lock switch ground circuit<\/div>\n
\u2022 Short to ground or open circuit in door lock actuator (front door latch and lock actuator) signal circuit<\/div>\n
\u2022 Short to ground or open circuit in door latch switch (front door latch and lock actuator) signal circuit<\/div>\n
\u2022 Short to ground or open circuit in door lock actuator (rear door latch and lock actuator) signal circuit<\/div>\n
\u2022 Short to ground or open circuit in door latch switch (rear door latch and lock actuator) signal circuit<\/div>\n
\u2022 Door lock switch malfunction<\/div>\n
\u2022 Front door latch and lock actuator malfunction<\/div>\n
\u2022 Rear door latch and lock actuator malfunction<\/div>\n
\u2022 Door-electrical supply unit malfunction<\/div>\n<\/td>\n<\/tr>\n
<\/td>\n<\/tr>\n
<\/td>\n<\/td>\n<\/tr>\n
<\/td>\n<\/td>\n<\/tr>\n
<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n



\n<\/a><\/p>\n

Diagnostic Procedure<\/p>\n

\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n
\n

Step<\/p>\n<\/th>\n

\n

Inspection<\/p>\n<\/th>\n

\n

Results<\/p>\n<\/th>\n

\n

Action<\/p>\n<\/th>\n<\/tr>\n<\/thead>\n

\n
1<\/div>\n<\/td>\n
\n
VERIFY ALL SYSTEM DTCs<\/div>\n
\u2022 Perform the DTC inspection. (See DTC INSPECTION<\/a>.)<\/div>\n
\u2022 Are any DTCs displayed?<\/div>\n<\/td>\n
\n
Yes<\/div>\n<\/td>\n
\n
Repair the malfunctioning location according to the applicable DTC troubleshooting.<\/div>\n<\/td>\n<\/tr>\n
\n
No<\/div>\n<\/td>\n
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Go to the next step.<\/div>\n<\/td>\n<\/tr>\n
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2<\/div>\n<\/td>\n
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INSPECT DOOR LOCK SWITCH, FRONT DOOR LATCH AND LOCK ACTUATOR, REAR DOOR LATCH AND LOCK ACTUATOR, BCM, ELECTRICAL SUPPLY UNIT, AND DOOR-ELECTRICAL SUPPLY UNIT CONNECTORS FOR MALFUNCTION<\/div>\n
\u2022 Inspect the applicable connector and terminal. (See CONNECTOR INSPECTION<\/a>.)<\/div>\n
\u2022 Are the connector and terminal normal?<\/div>\n<\/td>\n
\n
Yes<\/div>\n<\/td>\n
\n
Go to the next step.<\/div>\n<\/td>\n<\/tr>\n
\n
No<\/div>\n<\/td>\n
\n
Repair or replace the malfunctioning location and perform the repair completion verification.<\/div>\n<\/td>\n<\/tr>\n
\n
3<\/div>\n<\/td>\n
\n
INSPECT DOOR LOCK SWITCH POWER SUPPLY CIRCUIT FOR SHORT TO GROUND AND OPEN CIRCUIT<\/div>\n
\u2022 Inspect the power supply circuit for a short to ground and open circuit. (See CIRCUIT INSPECTION<\/a>.)<\/div>\n
\u2022 Is the circuit normal?<\/div>\n<\/td>\n
\n
Yes<\/div>\n<\/td>\n
\n
Go to the next step.<\/div>\n<\/td>\n<\/tr>\n
\n
No<\/div>\n<\/td>\n
\n
Repair or replace the malfunctioning location and perform the repair completion verification.<\/div>\n<\/td>\n<\/tr>\n
\n
4<\/div>\n<\/td>\n
\n
INSPECT DOOR LOCK SWITCH GROUND CIRCUIT FOR OPEN CIRCUIT<\/div>\n
\u2022 Inspect the ground circuit for open circuit. (See CIRCUIT INSPECTION<\/a>.)<\/div>\n
\u2022 Is the circuit normal?<\/div>\n<\/td>\n
\n
Yes<\/div>\n<\/td>\n
\n
Go to the next step.<\/div>\n<\/td>\n<\/tr>\n
\n
No<\/div>\n<\/td>\n
\n
Repair or replace the malfunctioning location and perform the repair completion verification.<\/div>\n<\/td>\n<\/tr>\n
\n
5<\/div>\n<\/td>\n
\n
INSPECT DOOR LATCH AND LOCK ACTUATOR SIGNAL CIRCUIT FOR SHORT TO GROUND AND OPEN CIRCUIT<\/div>\n
\u2022 Inspect the signal circuit for open circuit. (See CIRCUIT INSPECTION<\/a>.)<\/div>\n
\u2022 Is the circuit normal?<\/div>\n<\/td>\n
\n
Yes<\/div>\n<\/td>\n
\n
Go to the next step.<\/div>\n<\/td>\n<\/tr>\n
\n
No<\/div>\n<\/td>\n
\n
Repair or replace the malfunctioning location and perform the repair completion verification.<\/div>\n<\/td>\n<\/tr>\n
\n
6<\/div>\n<\/td>\n
\n
INSPECT DOOR LOCK SWITCH FOR MALFUNCTION<\/div>\n
\u2022 Inspect the applicable part. (See DOOR LOCK SWITCH INSPECTION<\/a>.)<\/div>\n
\u2022 Is the part normal?<\/div>\n<\/td>\n
\n
Yes<\/div>\n<\/td>\n
\n
Go to the next step.<\/div>\n<\/td>\n<\/tr>\n
\n
No<\/div>\n<\/td>\n
\n
Repair or replace the malfunctioning location and perform the repair completion verification.<\/div>\n
(See DOOR LOCK SWITCH REMOVAL\/INSTALLATION [(US)]<\/a>.)<\/div>\n<\/td>\n<\/tr>\n
\n
7<\/div>\n<\/td>\n
\n
INSPECT DOOR LATCH AND LOCK ACTUATOR FOR MALFUNCTION<\/div>\n
\u2022 Inspect the applicable part. (See FRONT DOOR LATCH AND LOCK ACTUATOR INSPECTION [(US)]<\/a>.) (See REAR DOOR LATCH AND LOCK ACTUATOR INSPECTION [(US)]<\/a>.)<\/div>\n
\u2022 Is the part normal?<\/div>\n<\/td>\n
\n
Yes<\/div>\n<\/td>\n
\n
Go to the next step.<\/div>\n<\/td>\n<\/tr>\n
\n
No<\/div>\n<\/td>\n
\n
Repair or replace the malfunctioning location and perform the repair completion verification.<\/div>\n
(See FRONT DOOR LATCH AND LOCK ACTUATOR REMOVAL\/INSTALLATION<\/a>.)<\/div>\n
(See REAR DOOR LATCH AND LOCK ACTUATOR REMOVAL\/INSTALLATION<\/a>.)<\/div>\n<\/td>\n<\/tr>\n
\n
Repair completion verification<\/div>\n<\/td>\n
\n
VERIFY THAT VEHICLE IS REPAIRED<\/div>\n
\u2022 Install\/connect the part removed\/disconnected during the troubleshooting procedure.<\/div>\n
\u2022 Has the malfunction symptom been eliminated?<\/div>\n<\/td>\n
\n
Yes<\/div>\n<\/td>\n
\n
Complete the symptom troubleshooting. (Explain contents of repair to customer)<\/div>\n<\/td>\n<\/tr>\n
\n
No<\/div>\n<\/td>\n
\n
Refer to the controller area network (CAN) malfunction diagnosis flow to inspect for a CAN communication error.<\/div>\n
(See CONTROLLER AREA NETWORK (CAN) MALFUNCTION DIAGNOSIS FLOW [(US)]<\/a>.)<\/div>\n
If the CAN communication is normal, perform the diagnosis from Step 1.<\/div>\n
\u2022 If the malfunction is not resolved, replace the door-electrical supply unit. (See DOOR-ELECTRICAL SUPPLY UNIT REMOVAL\/INSTALLATION<\/a>.)<\/div>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n
<\/div>\n
<\/div>\n
<\/div>\n

<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

DOOR LOCK DOES NOT OPERATE [SECURITY AND LOCKS (US)] SM2566394 id0903k70229ka Outline Description \u2022 All doors cannot be locked\/unlocked using the door lock switch. \u2022 All doors cannot be locked\/unlocked using the auto door lock. Possible cause \u2022 Connector or terminal malfunction of the following parts: \u2015 Door lock switch \u2015 Front door latch and lock actuator \u2015 Rear door latch and lock actuator \u2015 BCM \u2015 Electrical Supply Unit \u2015 Door-electrical supply unit \u2022 […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-10417","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.hexorcism.com\/19BP\/wp-json\/wp\/v2\/pages\/10417","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hexorcism.com\/19BP\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.hexorcism.com\/19BP\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.hexorcism.com\/19BP\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hexorcism.com\/19BP\/wp-json\/wp\/v2\/comments?post=10417"}],"version-history":[{"count":0,"href":"https:\/\/www.hexorcism.com\/19BP\/wp-json\/wp\/v2\/pages\/10417\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.hexorcism.com\/19BP\/wp-json\/wp\/v2\/media?parent=10417"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}