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SERVICE CAUTIONS FOR VEHICLES WITH TELEMATICS COMMUNICATION SYSTEM [(US)]

SERVICE CAUTIONS FOR VEHICLES WITH TELEMATICS COMMUNICATION SYSTEM [(US)]

SM2565511


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Note
• For vehicles on which the following icon is displayed, it indicates that the telematics communication system service is not contracted.

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• For vehicles on which the TCU icon is not displayed, it indicates that the telematics communication system is not equipped.



Restricted Transmitting Mode

• The restricted transmitting mode is for restricting the functions of the MyMazda App. Switching to restricted transmitting mode prevents the customer from being notified of the vehicle condition while it is being serviced or the customer making a remote operation (such as engine starting) while the vehicle is being serviced.
• Switch to restricted transmitting mode before servicing according to the following table.
• When returning the vehicle to the customer, always verify that restricted transmitting mode was canceled.

Overhaul servicing*1

No overhaul servicing*1

Repeatability test

Servicing while customer is waiting
Switch to restricted transmitting mode
No switch to restricted transmitting mode *2
Switch to restricted transmitting mode
Servicing after vehicle is received
Switch to restricted transmitting mode
Switch to restricted transmitting mode
Switch to restricted transmitting mode
*1:Such as servicing required for disconnecting part connector
*2:If the system is not switched to restricted transmitting mode, explain to the customer that they may receive various notifications during the servicing.


Switching to restricted transmitting mode

1.Connect the M-MDS to the DLC-2.

2.Switch the ignition ON (engine off or on).

3.Perform vehicle identification.

4.Perform the [Moving into Restricted transmitting mode] according to the directions on the screen.

5.Verify that the indication on the center display has changed.


Canceling restricted transmitting mode

1.Connect the M-MDS to the DLC-2.

2.Switch the ignition ON (engine off or on).

3.Perform vehicle identification.

4.Perform the [Withdrawing from Restricted transmitting mode] according to the directions on the screen.

5.Verify that the indication on the center display has changed.



Recall Notification

• After the applicable servicing for a recall is completed, clear the recall notification. Always clear the recall notification because the notification to the customer cannot be stopped only by completing the servicing.


Clearing recall notification

1.Connect the M-MDS to the DLC-2.

2.Switch the ignition ON (engine off or on).

3.Perform vehicle identification.

4.Perform the [Recall notification deletion] according to the directions on the screen.