NO Sirius XM RADIO SOUND OUTPUT
NO Sirius XM RADIO SOUND OUTPUT
SM2337306
id160300000900
Outline
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Possible cause
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• SiriusXM antenna malfunction
• Connectivity master unit (CMU) malfunction
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Diagnostic Procedure
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Step |
Inspection |
Results |
Action |
|---|---|---|---|
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1
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VERIFY ALL SYSTEM DTCs
• Perform the DTC inspection. (Refer to the [DTC INSPECTION] in the workshop manual)
• Are any DTCs displayed?
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Yes
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Repair the malfunctioning location according to the applicable DTC troubleshooting.
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No
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Go to the next step.
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||
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2
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INSPECT SiriusXM ANTENNA FOR MALFUNCTION
• Perform diagnostic assist function “Antenna Connection Status” SiriusXM test. (See DIAGNOSTIC ASSIST FUNCTION [CONNECTIVITY MASTER UNIT (US)].)
• Is the part normal?
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Yes
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Go to the next step.
|
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No
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Repair or replace the malfunctioning location and perform the repair completion verification.
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||
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Repair completion verification
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VERIFY THAT VEHICLE IS REPAIRED
• Install/connect the part removed/disconnected during the troubleshooting procedure.
• Has the malfunction symptom been eliminated?
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Yes
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Complete the symptom troubleshooting. (Explain contents of repair to customer)
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No
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Refer to the controller area network (CAN) malfunction diagnosis flow to inspect for a CAN communication error.
(Refer to the [CONTROLLER AREA NETWORK (CAN) MALFUNCTION DIAGNOSIS FLOW] in the workshop manual)
If the CAN communication is normal, perform the diagnosis from Step 1.
• If the malfunction is not resolved, replace the connectivity master unit (CMU). (Refer to the [CONNECTIVITY MASTER UNIT (CMU) REMOVAL/INSTALLATION] in the workshop manual)
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