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04-001/19 – CLUNK / BANG / BUZZ NOISE DURING FIRST FORWARD MOVEMENT AFTER SITTING

04-001/19 – CLUNK / BANG / BUZZ NOISE DURING FIRST FORWARD MOVEMENT AFTER SITTING

SI111070

TSB NUMBER: 04-001/19

TSB ISSUE DATE

01/03/2019

BULLETIN NOTES

This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted below in Red.

 

Previously Issued TSBs: Date(s) Issued   Previously Issued TSBs: Date(s) Issued
04-003/18 04/02/18   04-006/10 10/22/10 and 11/23/10
04-003/16 02/23/16   04-007/08 11/17/08
04-002/14 01/21/14   04-009/06 11/16/06
04-002/12 03/31/12      

APPLICABLE MODEL(S)/VINS

2013-2019 CX-5   2011-2014 Mazda2   2007-2019 Mazda3   2016-2019 CX-3
2006-2015 Mazda5   2007-2012 CX-7   2006-2019 MX-5    
2004-2011 RX-8   2007-2019 CX-9   2014-2019 Mazda6    

DESCRIPTION

Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. This concern will most likely occur during the vehicles first forward movement after starting the engine. This is a normal operating noise of the Anti-Lock Brake System (ABS). Do not attempt any repairs.

If you encounter a customer complaint for this concern, explain that the noise comes from the ABS/TCS/DSC “Malfunction Detection Function” initial check and that there is no problem. This initial check is a necessary function to ensure the normal operation of the ABS/TCS/DSC system. It occurs when the vehicles first moves forward under the following conditions.

NOTE: Some customers may describe that the noise does not occur all the time. It does occur all the time, but the sound is more likely to be heard on a slow start and not on a quick start (quick acceleration) when engine noise is louder.

 

Condition

With DSC

Without DSC

The brake pedal is released (normal take-off)

The initial check start at 4 mph (6 km/h) or more.

The initial check start at 3 mph (4 km/h) or more.

The brake pedal is pressed (running on a downhill or creeping along on A/T vehicles)

The initial check start at 9 mph (15 km/h) or more.

The initial check start at 6 mph (10 km/h) or more.

 

This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted below in Red.

 

Previously Issued TSBs: Date(s) Issued   Previously Issued TSBs: Date(s) Issued
04-003/18 04/02/18   04-006/10 10/22/10 and 11/23/10
04-003/16 02/23/16   04-007/08 11/17/08
04-002/14 01/21/14   04-009/06 11/16/06
04-002/12 03/31/12      

APPLICABLE MODEL(S)/VINS

2013-2019 CX-5   2011-2014 Mazda2   2007-2019 Mazda3   2016-2019 CX-3
2006-2015 Mazda5   2007-2012 CX-7   2006-2019 MX-5    
2004-2011 RX-8   2007-2019 CX-9   2014-2019 Mazda6    

Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. This concern will most likely occur during the vehicles first forward movement after starting the engine. This is a normal operating noise of the Anti-Lock Brake System (ABS). Do not attempt any repairs.

If you encounter a customer complaint for this concern, explain that the noise comes from the ABS/TCS/DSC “Malfunction Detection Function” initial check and that there is no problem. This initial check is a necessary function to ensure the normal operation of the ABS/TCS/DSC system. It occurs when the vehicles first moves forward under the following conditions.

NOTE: Some customers may describe that the noise does not occur all the time. It does occur all the time, but the sound is more likely to be heard on a slow start and not on a quick start (quick acceleration) when engine noise is louder.

 

Condition

With DSC

Without DSC

The brake pedal is released (normal take-off)

The initial check start at 4 mph (6 km/h) or more.

The initial check start at 3 mph (4 km/h) or more.

The brake pedal is pressed (running on a downhill or creeping along on A/T vehicles)

The initial check start at 9 mph (15 km/h) or more.

The initial check start at 6 mph (10 km/h) or more.