Description

NO VOICE RECOGNITION GUIDANCE VOICE OUTPUT

Radio, CD, AUX/USB audio, Bluetooth^® audio, and Internet radio audio is output, but not voice recognition guidance voice

Possible Causes

Connectivity master unit (CMU) malfunction

Step

Inspection

Action

1

VERIFY MALFUNCTION SYMPTOM

• Switch the ignition to ACC or ON (engine off or on).

• Press the TALK button on the steering switch.

• Is voice recognition guidance voice output?

Yes

System is normal.

No

Replace the CMU, then go to the next step.

(See CONNECTIVITY MASTER UNIT (CMU) REMOVAL/INSTALLATION.)

2

VERIFY IF MALFUNCTION CAUSE IS CORRECTED

• Switch the ignition to ACC or ON (engine off or on).

• Press the TALK button on the steering switch.

• Is voice recognition guidance voice output?

Yes

Troubleshooting completed (explain the contents of the servicing to the customer).

No

Verify the malfunction symptom in the symptom troubleshooting chart and perform the other applicable malfunction diagnosis.

(See SYMPTOM TROUBLESHOOTING [ENTERTAINMENT SYSTEM [WITH CENTER DISPLAY]].)